Return & Exchange Policy

1. Exchange Policy

- Timeframe: Exchanges are accepted within 2 Days from the date of delivery.
- Condition: Items must be in original condition with tags attached and packaging intact.
- ⁠Shipping Cost: A shipping cost of ₹100 is payable by the customer for Exchange orders.

2. Replacement Process

- Timeline: Replacements are processed within 2 business days from the date we receive the return request.
- Shipping Cost: A shipping cost of ₹100 is payable by the customer for replacement orders.

3. No Refund Policy

- Exchange Only: We offer exchanges only; refunds are not available.

4. How to Initiate an Exchange

- Contact Us: Reach out to us at our WhatsApp support or email at support@autumnindia.com with your order details and reason for exchange/replacement.
- Return Instructions: We'll provide return instructions and guide you through the process.

5. Conditions for Exchange

- Original Condition: Items must be in original condition with no damage or wear.
- All Original Tags and Packaging: Items must include all original tags, packaging, and accessories.

6. Contact Us

If you have questions or concerns about our return and exchange policy, please contact us at support@autumnindia.com

NOTE

- Exchange: Typically implies swapping one product for another, often due to size, color, or style issues.
- Replacement: Usually implies replacing a defective or damaged product with the same item.
- ⁠If the product is not in original condition and/or tags are missing, we reserve the right to deny the replacement or exchange request.